Mobile Technologies for Public Sector
Date:09 March 2010
Time: 09:30 – 1:30
Location: Park Avenue Hotel, Belfast
Current advances in mobile technology have provided a wealth of options to improve the delivery of public services. These include solutions that aim to improve access to services and transform working environments and workspace culture, by enhancing flexible working and information sharing.
Over the past decade Public Sector employees have increasingly been working in a more flexible way using mobile technology, providing employees with access to job-related information remotely.
In many cases productivity gains have been dramatic. Mobile technology means critical information can be accessed in real-time, giving local authority staff flexible access to all the resources associated with a traditional office environment.
The benefits of mobile technology are wide and varied. Internally, government and local authorities are using technology to increase efficiency and promote more flexible working such as the ability to work remotely. Externally, they are using these technologies to share information as well as deliver, citizen focused services.
One of the most difficult problems facing government managers who want to implement new technology is anticipating how it will affect work. Of course, the primary goal is to improve performance. However, it is nearly impossible to take into account all the human, organisational and external influences that may impact how well that goal is achieved.
This seminar will look at the key issues around the use of mobile technologies in the public sector including the benefits such as productivity gains, increased efficiency, cost reductions and improved services and the delivery and implementation of mobile technologies.
Mobile solutions in Policing - Tracey Lee - Steria
Police forces are increasingly looking to change the way services are delivered to the communities they serve, so that they can provide more visible and accessible support to the public. Tracey Lee will discuss the delivery of mobile and flexible working solutions across their customers in Policing. Mobile working solutions have enabled police officers to access and input information in the field, giving them more time to tackle crime & protect local citizens.
Tracey has 20 years’ experience of managing organisational change and development, as Head of Emergency Services for Steria Limited, an Executive Director for a specialist management consultancy and within senior management positions. Her main area of specialism is in policing, but she has worked with clients in both the public and private sector. Her work experience is validated by professional qualifications, including a Cranfield MBA (1995-6).
In policing, Tracey has held a number of appointments from senior management roles in operational boroughs through to a strategic position as Head of Planning and Development in Thames Valley Police. Consulting assignments have included work with the Home Office, Association of Chief Police Officers, the Metropolitan Police Service and a number of County Constabularies. Other consulting clients have included the Atomic Weapons Establishment, British Aerospace – Military Aircraft Division, Deloitte Consulting, Jersey Post and the Trinidad and Tobago Government.
An enterprise wide approach to mobile working - Gareth Tolerton – Total Mobile
Gareth Tolerton will talk about taking an enterprise wide approach to mobile working.
Gareth is Chief Technology Officer of Consilium Technologies. Consilium has been developing market leading Local Government Software for 25 years. Its TotalMobile software is used by thousands of government employees in the UK and USA.
The challenges of deploying the ever increasing number of IP based wireless applications across the public and commercial sectors. - Eoin Lambkin - iBurst
Mobile services have become increasingly important. But if they were being designed today with all that we now know about the dominance of data and IP how would those designs differ and what applications would be better served? Conventional mobile phone services were not designed to be seamless extensions of private networks or face up to the rigours of security and resilience needed for the public sector.
This presentation looks at the corporate wish-list by contrasting advanced mobile infrastructure designs against conventional mobile services and asks why we should jump through complex technical hoops to do things that are really quite simple and very cost-effective in an all-IP world.
Eoin is a director of the business consultancy Groupe-Intellex specialising in developing disruptive start up technology/media enterprises. Based in Belfast, Northern Ireland he is currently co-ordinating the business development of Personal Broadband's iBurst system, a 'next generation' mobile broadband service for the public sector and business professionals using technology based on the advanced HC-SDMA and IEEE 802.20 Standards.
Eoin is also a co-founder of the European Connected Health Campus - a 'not-for-profit' Community Interest Company based in Northern Ireland and with the mission to promote the development of Connected Health markets and practice across Europe.
Mobile solutions in the US and the UK - from a citizen and employee perspective -
David Moody - Lagan
Governments across the world are embracing mobile technologies. Some are driven by political gain, others by a desire to increase the efficiency and effectiveness of service delivery. David will provide contrasting examples from both sides of the Atlantic (Boston and Portsmouth) which will highlight (a) the benefits of enabling citizens to connect with government via mobile apps and (b) the impact of mobile technology on the community wardens in Portsmouth.
David is a Senior Business Executive and founding director of Lagan with a customer focus on technology. He has a unique combination of technology, customer and commercial skills that have enabled him to play a significant role in Lagan’s rapid growth including its successful entry into the North American Public Sector market and is now supporting the company’s SaaS drive into the Public Sector in North America, UK and Australia. David is also currently working with the UK Cabinet Office in support of its G-Cloud initiative (part of its new ICT Strategy).
Other speakers
Attendees will also have the opportunity to hear from Aepona, who have first hand knowledge working with the public sector on the implementation of mobile technologies – further details will follow shortly.
After hearing from each of the speakers we will have a short panel discussion. Lunch will be provided.
